I've Said It Before

...and I will say it again. Right now, in fact: I have got to learn how to slow down when doing conference calls. It is the hardest thing in the world, but it's really important, and here is why: When you are in a face-to-face meeting, the other party can read your body language and see you nodding in agreement before you say, "Right, right!" in assent.

Absent those non-verbal cues, saying, "Right, right!" at the end of the other person's sentence can seem like you are trying to rush them along. The other people on the line don't have the luxury of reading your face, posture, and all that other good stuff. And you might come off as an impatient jerk. Which I hope I don't. But I could see where I might.

So, I'm making a note to my self: CHILL. THE. F*CK. OUT.