Does Your Boss Actually Hate Telecommuting?

Well, she might if you aren't working when she expects you to be. But overall, the concerns raised in this blog post can be addressed by having well-designed telecommuting programs in place before you send the folks home. I am also increasingly convinced that when you're offering telecommuting in order to give your employees a break on their commuting costs, you really need to seek out ways that any position in your company can have a work at home day. I know what you're thinking: someone has to be there to answer the phones.

But could other staff members staff the phones so that the person who usually does that instead gets a telecommuting day wherein he processes all the travel reimbursements and TPS forms for the week?

Probably.