Saturday, February 9, 2008

The Other Side of Research

I know that I've given a hard time to the "Left Below" study that looked at one company's telecommuting program and found that people who didn't telecommute felt resentful and had more work to do. Well, the pro-flexible work arrangements side has one-company studies, too.

I recognize that it's a sign of my bias that I think that these studies are more reliable.

Of course, the researchers who studied Results-Only-Work-Environment (ROWE) at Best-Buy headquarters have put the full text of their study out on the web, unlike the RPI study (which I have tried to find and failed -- although I guess it's not really his fault that the journal in which it was published only lets its subscribers read the full text of the article). Oh, and their research was funded by the NIH, so one might think that they had to pass some rigor with regard to research methodologies and what not.

I just want rigorous research about what telecommuting policies work best so badly! Research, research, research!


cali.ressler said...

Hey Stella -

We can tell you from firsthand knowledge that the U of M researchers that studied ROWE at Best Buy had to pass through LOTS of rigor with regard to research methodologies! That study is airtight.
Kudos to you on a great blog - keep it up.
You can find out more about ROWE at our blog -

Cali Ressler and Jody Thompson
Creators of the Results-Only Work Environment

Stella Commute said...

Thanks for reading -- you guys are my heroes!! Results only management styles are really effective for telecommuting, and so I feel irrational exuberance about the results at Best-Buy. Let's hope more companies wake up and realize that just because people are in the office doesn't mean they're working.

ROWE, ROWE, ROWE your boats...