Saturday, April 24, 2010

An Object Lesson in Availability

I've said it before and I'll say it again - working from home means you can work from anywhere. I can see where this would be a problem for those who are over-utilized to start with, or for those who must work all the time to keep the freelance fires going. If you are relying on your billable hours and work all the time, then you should set boundaries and try to be more in your real life when you can.

But for a Real Office employee like Stella, in an environment where people are still grudgingly getting used to the idea that you can, in fact, be a Real Office employee, you should remove boundaries and be as responsive as is humanly possible.

I received an ASAP request for data this evening on the cell, and was able to fulfill it within an hour. That's not the kind of responsiveness you'll get from a person who might have to go into the office to do a thing; that's what you get when you have people and tools that work from wherever they are.

Even if that's two thousand miles away.

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